Terms of Service

Effective date: 12 June 2026

1. About SAFE and these Terms

1.1       This website (the “Website”) is operated by Securities and Financial Engineering (S.A.F.E) Limited, a company incorporated in England and Wales under company number 04715634, with its registered office at 71-75 Shelton Street, Covent Garden, London, WC2H 9JQ, United Kingdom (“SAFE”, “we”, “us”, or “our”).

1.2       These Terms and Conditions (these “Terms”) govern your use of the Website and set out the general basis on which SAFE supplies its products and services, except where a separate written agreement applies as described in clause 1.3. By using the Website, or by ordering or receiving any product or service from SAFE, you agree to these Terms.

1.3       Other terms also apply to particular dealings with us, and prevail over these Terms to the extent of any conflict on the matters they cover:

(a)        SAFE software is licensed, not sold, under the SAFE TradeDesk End User Licence Agreement and the SAFE Master Licence and Services Agreement (together, the “Software Terms”), together with any applicable Order and product documentation. These Terms do not grant any licence to use SAFE software;

(b)        professional services are provided under the applicable order form, engagement letter, or statement of work (each, an “Order”); and

(c)        our Privacy Policy, Refund Policy, and Risk Warning also apply and form part of these Terms by reference.

1.4       We may update these Terms from time to time. The version published on the Website at the time you use it or place an Order applies to that use or Order. Where we hold your contact details, we will notify you of material changes.

2. Our products and services

2.1       SAFE provides: (a) software and technology, including the SAFE TradeDesk application and other software and technology products; and (b) professional services, including consultancy, trading support, risk management, business development, and trading-desk setup, together with related technology supply, configuration, and implementation.

2.2       Non-financial basis. SAFE’s products and services are provided on a non-financial, operational, advisory, and technical basis only. SAFE does not carry on any regulated activity, does not act as a broker, dealer, arranger, or adviser in relation to any investment, and does not provide financial, investment, trading, tax, or legal advice. SAFE is not authorised or regulated by the Financial Conduct Authority, and nothing provided by SAFE constitutes a personal recommendation or any regulated service or advice under the Financial Services and Markets Act 2000 or any successor legislation. You are solely responsible for your own trading, commercial, and regulatory decisions. Please also read our Risk Warning.

2.3       These Terms do not oblige SAFE to supply any product or service. A binding contract of supply arises only when SAFE accepts an Order, signs a statement of work, or issues a licence or activation confirmation for software.

3. Using the Website

3.1       The Website and its content are provided for general information about SAFE and its products and services. Website content does not constitute advice of any kind and should not be relied upon. We may change, suspend, or withdraw Website content at any time, and we do not warrant that the Website will be accurate, complete, uninterrupted, or free from errors or security vulnerabilities.

3.2       You may use the Website only for lawful purposes. You must not misuse the Website, introduce malicious code, attempt to gain unauthorised access to it or its underlying systems, place undue load on it, or scrape, copy, or republish its content other than as permitted by clause 4.

3.3       The Website may contain links to third-party websites and resources. Such links are provided for convenience only, do not imply endorsement, and we are not responsible for the content or availability of third-party sites.

4. Intellectual property

4.1       The Website, the software, and all materials created by SAFE, including in the course of providing services, together with all intellectual property rights in them, are and remain the property of SAFE and its licensors. All rights not expressly granted are reserved.

4.2       You may view and print Website content for your own internal reference. You may not otherwise copy, reproduce, distribute, modify, or create derivative works from the Website or any SAFE material without our prior written consent.

4.3       Where you provide materials to SAFE for the purpose of receiving a service, those materials remain yours, and you grant SAFE a non-exclusive licence to use them so far as necessary to provide the service. You are responsible for ensuring you have the rights to provide them.

4.4       Any feedback, suggestions, or ideas you provide about the Website, the software, or our services may be used by SAFE without restriction or compensation.

5. Fees, payment, and taxes

5.1       Fees for products and services are as set out in the applicable Order, checkout, or invoice. All fees are exclusive of value added tax and any other applicable taxes or duties, which you pay in addition at the prevailing rate.

5.2       Payments for software and certain online purchases may be processed by Paddle.com Market Limited acting as Merchant of Record. In those cases your purchase is also subject to Paddle’s terms, and SAFE does not receive, process, or store your payment card details.

5.3       Refunds, where available, are dealt with under our Refund Policy. Late or unpaid sums may result in suspension of the relevant product or service in accordance with the applicable Software Terms or Order.

6. Confidentiality

6.1       Each party will keep confidential the non-public information of the other party disclosed in connection with these Terms or any Order, will use it only for the purposes of the relationship, and will not disclose it to any third party except to those who need it and are bound by equivalent obligations, or where required by law or a regulator. This clause survives termination.

7. Data protection

7.1       SAFE processes personal data in accordance with its Privacy Policy and complies with the UK General Data Protection Regulation and the Data Protection Act 2018.

7.2       Where SAFE supplies locally installed software, your business data is stored within your own environment and SAFE does not access or process it, as set out in the Software Terms. Where SAFE processes personal data in providing a service, it does so as controller or processor as the circumstances require, as described in the Privacy Policy or the applicable Order.

8. Warranties and disclaimers

8.1       SAFE will provide its services with reasonable skill and care. Software is warranted only as set out in the applicable Software Terms.

8.2       Except as expressly stated in these Terms, an Order, or the Software Terms, and to the fullest extent permitted by law, the Website, the software, and our services are provided “as is” and “as available”, and SAFE disclaims all other warranties, whether express, implied, statutory, or otherwise, including any implied warranties of satisfactory quality, fitness for a particular purpose, and non-infringement.

8.3       Consistent with clause 2.2, SAFE gives no warranty or assurance as to any trading, commercial, or financial outcome. Nothing on the Website or in any product or service is a recommendation to enter into any transaction.

8.4       Nothing in these Terms excludes or limits any right or warranty implied by statute that cannot lawfully be excluded or limited.

9. Limitation of liability

9.1       Nothing in these Terms limits or excludes either party’s liability for death or personal injury caused by negligence, for fraud or fraudulent misrepresentation, or for any liability that cannot lawfully be limited or excluded.

9.2       Subject to clause 9.1, SAFE is not liable, whether in contract, tort (including negligence), breach of statutory duty, or otherwise, for any indirect, incidental, special, or consequential loss, or for any loss of profit, revenue, business, contracts, anticipated savings, goodwill, or data, or for any trading, commercial, or financial loss, however arising, even if advised of the possibility.

9.3       Subject to clause 9.1, SAFE’s total aggregate liability arising out of or in connection with a product or service in any 12-month period does not exceed the fees you paid to SAFE for that product or service in the 12 months before the event giving rise to the claim. For any matter arising solely from your use of the Website where no fee has been paid, SAFE’s total liability does not exceed one hundred pounds (£100).

9.4       You are solely responsible for meeting your own regulatory and legal obligations in connection with your business and your use of our products and services, including under financial services, commodity, anti-money-laundering, data-protection, and sanctions law. SAFE is not liable for your failure to meet them.

10. Lawful use, sanctions, and export control

10.1     You confirm that neither you nor your beneficial owners are subject to sanctions under the laws of the United Kingdom, the European Union, the United States, or any other applicable jurisdiction, and you undertake not to use our products or services in breach of any applicable sanctions, anti-money-laundering, or export-control law. You indemnify SAFE against any liability, loss, or cost arising from your breach of this clause, and SAFE may suspend or terminate supply immediately on becoming aware of any such breach.

11. Governing law and jurisdiction

11.1     These Terms, and any dispute or claim (including non-contractual disputes or claims) arising out of or in connection with them, their subject matter, or their formation, are governed by the law of England and Wales.

11.2     The courts of England and Wales have exclusive jurisdiction to settle any such dispute or claim, save that SAFE may seek urgent injunctive or other equitable relief in any court of competent jurisdiction to protect its intellectual property or confidential information.

12. General

12.1     These Terms, together with any applicable Order, the Software Terms, and the Privacy Policy, Refund Policy, and Risk Warning, constitute the entire agreement between you and SAFE relating to their subject matter. You acknowledge that you do not rely on, and have no remedy in respect of, any statement not set out in them. This does not limit liability for fraud.

12.2     SAFE may assign or transfer its rights and obligations to a group company or successor entity. You may not assign or transfer your rights or obligations without SAFE’s prior written consent.

12.3     Except that SAFE’s group companies, officers, and licensors may enforce clauses 4 and 9, a person who is not a party has no right under the Contracts (Rights of Third Parties) Act 1999 to enforce these Terms.

12.4     Neither party is liable for any failure or delay in performance (other than a payment obligation) caused by circumstances beyond its reasonable control, provided it acts reasonably to resume performance.

12.5     If any provision is held invalid or unenforceable, it is modified to the minimum extent necessary or, failing that, severed, and the remaining provisions continue in force. No failure or delay in exercising a right is a waiver of it.

12.6     These Terms are made in the English language, which prevails over any translation.

13. Contact and company details

Legal notices and enquiries under these Terms should be directed to legal@safelimited.com. General support enquiries should be directed to support@safelimited.com.

Securities and Financial Engineering (S.A.F.E) Limited

Registered in England and Wales, company number 04715634

Registered office: 71-75 Shelton Street, Covent Garden, London, WC2H 9JQ, United Kingdom

Website: safelimited.com

Email: legal@safelimited.com  |  support@safelimited.com